Smart Planner AI Support
Get help with onboarding, billing, calendar sync, notifications, and account issues without digging through legal pages.
Best place to start if you need help with:
your first AI-generated schedule
trial, billing, or upgrade questions
Google Calendar sync and notification setup
Popular help topics
Start with the area closest to the problem so you can resolve it faster.
Get to your first useful schedule faster
These steps usually create the fastest first aha moment for new users.
Create your account and open the planner.
Set work hours, sleep hours, and reminders before generating your first plan.
Write one clear request with deadlines, preferred times, and anything you want the planner to avoid.
Billing questions should be easy to answer
Use this when you want clarity before upgrading or while your trial is active.
Creating an account is free.
New accounts start with a 7-day Pro trial so you can test AI scheduling before paying.
Use the billing page in the app to review your plan status, checkout flow, and cancellation timing.
Fix schedule conflicts before they become blockers
Smart Planner AI works best when it can see the constraints you already live with.
Connect Google Calendar if you want AI to avoid events that are already on your calendar.
Check your time zone and sleep hours if tasks are appearing at the wrong time.
Review reminder settings after syncing so notifications match your preferred channels.
Keep notifications useful, not noisy
Reminder issues are usually caused by channel settings, schedule context, or time zone mismatch.
Enable only the channels you actually want, such as push alerts, email summaries, or WhatsApp updates.
Use reminders to support execution after planning, not as a substitute for setting a realistic schedule.
If a reminder seems wrong, include the expected time, actual time, and your time zone when you contact support.
Handle login and account issues with less back-and-forth
Start here if you are blocked before you can use the product normally.
Use the login and reset password flows first for common access problems.
If synced data looks outdated, sign out and sign back in before reporting a bug.
For account-specific issues, contact support from the email address attached to your account when possible.
If you are blocked, send a short message and include enough detail for us to reproduce the issue.
Include these details
What you were trying to do
What you expected to happen
What actually happened, including screenshots if useful
Your account email, browser or device, and time zone
Still deciding if Smart Planner AI fits your workflow?
Start free, test one real planning use case, and use support if onboarding, billing, or setup gets in the way.